FAQ

FREQUENTLY ASKED QUESTIONS

How can I purchase your artwork?

There are 2 ways to bring home one of our beautiful Painting, Photograph or Resin Piece you really love.

• You can check out all our available artwork on our website. For original painting and photographs you can have a print of the original created via our website. Resin and functional art pieces are always original and not copied or sold as a print on demand option.

• or you can commission a custom painting. Commission pieces once sold will not be available for print on demand services insuring your commission piece remains one of a kind. While there maybe similar pieces in the collection, assure that these are never identical or duplicated.

Do you offer custom paintings? 

Absolutely! Commissions (custom paintings) are the most personal experience I have with my art collectors. We will collaborate to create a custom painting in the exact size, colors and feeling for your unique space. 

If a painting you love already sold, commissioning is a great option. Or perhaps you are really inspired by a painting in my shop but you’d prefer an original in custom dimensions and colors.

How do I start the commission process?

E-mail me at mary@wanderlostartz.com for more detailed information on commission pieces. Once I receive your e-mail, I will walk you through a very simple & fun process! 

Do you offer gift cards?

Absolutely! Order yours here.

When do you release new artwork?

I don’t have scheduled release dates so the best way to find out about new collections is by joining my newsletter/ e-mail list. Sign up for my E-mail List / Newsletter receive a free gift when you do!

Will you hold a painting for me?

I offer flexible payment plans so you can claim your favorite painting before anyone else while being conscientious of your budget. I mark the painting as sold when I receive your deposit. You receive the artwork when your payments are complete. Easy!

How do I start a payment plan?

Email me at mary@wanderlostartz.com about your new painting and I’ll set up a plan that makes sense for you. We also payment options available through off site plans including Affirm.

How are your paintings finished?

All original works are sealed with at least 3 coats of protective varnish + to protect from light and dust, and finished with multiple coats of UV protectant.  Works on paper should be carefully removed and immediately framed for safekeeping. 

US Shipping

Shipping within the continental US will be calculated at checkout. 

My art comes in premium packaging and is delivered with tracking ID. Customer signature will be required for your satisfaction and security.  

Please see our full shipping policies here.

Returns

All sales are final. Exceptions are made in case of any damage incurred during shipping. If this happens, please contact me within 3 days of receiving your artwork to discuss solutions.

Further Questions

Please let me know how I can help! Contact me directly at mary@wanderlostartz.com. 

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All images, paintings, products and content on www.wanderlostartz.com and affiliated social media platforms are property of WanderLost Artz. No resale or reproduction rights are transferred with purchase unless otherwise stated and commercial use privileges are purchased.